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Testimonials

  1. Hi Merlin, 

    Thank you for one of the best internet experiences of all of the cycle web sites, I place 3 orders yesterday with 3 different companies all online and your item is already in my hands, the others haven't even shipped yet 

    Fantastic, keep up the good work! 

    Thanks 

    Dave

     

     

     

     

     

     

     

     

  2. Hello there 

    I looked for a feedback section on your site but could only see the testimonials section scrolling in the bottom left, it may be me not looking properly. Any road…. 

    A short email to say thank you very much for: 

    1.       Delivering my orders fantastically quickly. I only ordered two items on two separate occasions and both arrived very quickly, one of which was less than 24 hours. 

    2.       Resolving the return and replacement of the shoes that I ordered in a fast efficient manner. 

    I will definitely be recommending you guys to others. 

    Thanks again 

    Best regards

    Alan

     

     

     

  3. Hello,
    Just a quick note re the above order to say thanks to all concerned, the items were received this morning and will enable me to ride in a charity event on Sunday.
    Fantastic service all round.

    Best regards,

    M. Forrest.
    (happy customer)

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Contact Merlin Cycles

Our address for both the mail order and shop is

Merlin Cycles Ltd 
A1 & A2 Buckshaw Link 
Ordnance Road
Buckshaw Village
Chorley 
Lancashire, PR7 7EL

This is the address for any mail correspondence or mail order returns

Telephone 01772 432431 for any mail order purchases, product or delivery enquires

Contact us by Email us at the following account:

sales@merlincycles.co.uk for all general sales enquiries

returns@merlincycles.co.uk for any enquiries relating to itmes you have returned. Please note we will email you on receipt so please allow a few days to process your return. You do not need a returns number so there is no need to email for one just follow the proceedure withing the returns section of the site. Returns

Shop opening times
Monday - 8-30am to 7pm (late night opening)
Tuesday - 8-30am to 4-30pm
Wednesday - 8-30am to 4-30pm
We usually go riding around Rivington and Anglezarke on Wednesday after work so if you would like to come along give us a call.
Thursday - 8-30am to 7pm (late night opening)
Friday - 8-30am to 4-30pm
Saturdays - We are only open the first Saturday in every month from 10am to 4pm.

For full directions including YouTube video directions please go to the visit us page

Mail order opening times
Monday to Friday 9-30am to 4-30pm

Web orders
You can order 24 hours a day, 7 days a week via our secure website.

Online bike shop Merlin cycles are here to help being easy to contact via email or telephone, or why not visit us at our mountain and road bike shop.