Merlin Cycles - Postage
Postage costs - UK
Postage is free on all UK orders over the value of £10 with the exception of Bikes, frames and wheels.
Bikes - Carriage charge is £29.95
Wheels & Frames - Carriage is £6.50
The reason for carriage on bikes, frame and wheels is the high cost of the next day service they are sent on and the insurance due to their higher costs, please note these services are still subsidised, the cost of posting is greater than our charge to you.
Delivery services - UK
We aim to dispatch all orders within 24 hours of receipt and in most cases orders received by 2.30pm will go the same day. If we cannot dispatch your order within 48 hours we will contact your by telephone or email .
All smaller & lighter items are posted via Royal Mail 1st class recorded delivery, this service provides a next day delivery success of around 90%, so whilst every effort is made to get your parcel to you the next day it cannot be guaranteed.
Larger and heavier items, including wheels (over 1.5kg) will be posted by Parcelforce on their next day service, this has a success rate of over 90% so delivery should be the day after sending but this cannot be guaranteed.
Bikes are posted by Parcelforce on their 48 hour service.
Please allow the usual build time of around 5-8 days for wheels and 10-14 days for bikes.
**Please Note: Parcelforce and Royal Mail Special Delivery services DO NOT deliver on Saturdays**
Important
All of the goods we post require a signature on delivery so it may be best to have the goods delivered to an address where someone is in during the day (i.e. work). Whilst it may not be too inconvenient to collect a Royal Mail parcel from your local sorting office or post office, a Parcelforce depot may not be too local. Parcelforce will leave a card if you are not in and you can then contact the depot to arrange redelivery or collection. Unfortunately if you want to have the parcel then redirected to a different address they charge £8.50 for this service.
New Super Low World Wide Shipping Rates + Free Shipping to all Countries
Free Shipping excludes bikes
Please see your country below for the shipping costs and free shipping level
Austria - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Australia - Free shipping on all goods over £500. Under £500 costs between £5 and £20
Azores - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Balearic Islands - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Belguim - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Brazil - Free shipping on all goods over £250. Under £250 costs between £5 and £20
Canada - Free shipping on all goods over £200. Under £200 costs between £5 and £20
Canary Islands - Free shipping on all goods over £150. Under £150 costs between £5 and £15
China - Free shipping on all goods over £250. Under £250 costs between £5 and £20
Corsica - Free shipping on all goods over £100. Under £100 costs between £5 and £15
Cyprus - Free shipping on all goods over £200. Under £200 costs between £5 and £20
Czech Rebublic - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Denmark- Free shipping on all goods over £100. Under £100 costs between £5 and £10
Finland - Free shipping on all goods over £100. Under £100 costs between £5 and £10
France - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Germany - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Gilbraltor - Free shipping on all goods over £200. Under £200 costs between £5 and £15
Greece - Free shipping on all goods over £200. Under £200 costs between £5 and £15
Ireland (Republic of) - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Italy - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Japan - Free shipping on all goods over £500. Under £500 costs between £5 and £20
Liechtenstein - Free shipping on all goods over £150. Under £150 costs between £5 and £20
Luxembourg - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Monaco - Free shipping on all goods over £150. Under £150 costs between £5 and £20
Madeira - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Malta- Free shipping on all goods over £200. Under £200 costs between £5 and £20
Netherlands - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Norway - Free shipping on all goods over £150. Under £150 costs between £5 and £15
New Zealand - Free shipping on all goods over £500. Under £500 costs between £5 and £25
Poland - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Portugal - Free shipping on all goods over £150. Under £150 costs between £5 and £10
Russia - Free shipping on all goods over £250. Under £250 costs between £5 and £20
San Marino - Free shipping on all goods over £200. Under £200 costs between £5 and £20
Sicily - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Slovakia - Free shipping on all goods over £100. Under £100 costs between £5 and £10
South Africa - Free shipping on all goods over £250. Under £250 costs between £5 and £20
Spain - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Sweden - Free shipping on all goods over £100. Under £100 costs between £5 and £10
Switzerland - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Turkey - Free shipping on all goods over £200. Under £200 costs between £5 and £20
USA - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Vatican City - Free shipping on all goods over £150. Under £150 costs between £5 and £15
Please note we cannot ship Aerosols, Oils, Lubricants or any other type of fluids outside of the UK.
Free Shipping excludes bikes
Some items are not economical to ship due to either low value and or high weight, we reserve the right to not ship some items and will contact you with a revised shipping costs.